What We Collect and Why It Matters
When you open an account, we collect your name, email address, contact number, and the payment method details you link to your wallet — whether that is Touch 'n Go eWallet, Boost, or GrabPay. We use this to verify your identity, process deposits and withdrawals, and
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keep your transaction history accurate. When you fund your account via DuitNow or FPX, the reference number and transfer timestamp are logged against your account so our payments team can match and confirm the credit quickly. We do not sell this data to third parties. We
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share it only where required to process your payment, comply with applicable law, or respond to a verified account security issue. Your session activity — pages visited, game sessions started, time on site — is recorded in anonymised logs we use to improve how the platform
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performs on mobile. These logs do not identify you personally. Data retention follows the period required by the laws of the jurisdiction in which you are accessing the service; access and eligibility depend on local law and are available where local law permits. If you are
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in George Town or anywhere else in Malaysia, the same data handling standards apply to your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.